UNIVERSITY OF CAMBRIDGE LOCAL EXAMINATIONS SYNDICATE

　　Examinations in English as a Foreign Language

　　BUSINESS ENGLISH CERTIFICATE

　　Test of Listening

　　PART ONE

　　Questions 1-12

　　You will hear three telephone conversations or messages.

　　Write one or two words or a number in the numbered spaces on the notes or forms below.

　　You will hear each recording twice.

　　* Conversation one (Questions 1-4)

　　Look at note below.

　　You will hear a man phoning company about an order.

　　Lewis & Thorn

　　Printers

　　Telephone Message

　　Message for: Mark HansonOliver

　　Martin rang from (1)_____________________________________. He hasn t received the (2)__________________________________ he ordered for a (3) _____________________________ later this month .Wants to change the quantity to (4) _______________________________ —— to be ready tomorrow. Will fax details if needed.

　　* Conversation Two (Question 5-8)

　　Look at the notes below.

　　You will hear a conversation between two friends about a job vacancy.

　　Job with Alba as (5)________________________________________

　　Responsible for (6) ________________________________________

　　Must have knowledge of (7)__________________________________________________

　　Apply by (8)______________________________________

　　* Conversation Three (Questions 9-12)

　　Look at the notes below.

　　You will hear a telephone conversation about arranging a meeting.

　　FINANCE MEETING

　　Need to discuss (9)__________________________________________.Aim to produce new (10) ______________________________________________.Check that the Sales Co-ordinator and the (11)_______________________________ can come.Arrange for a (12) __________________________________________ to be available.

　　PART TWO

　　Questions 13-22

　　Section One

　　(Questions 13-17)

　　ou will hear five short recordings. Each person is talking on the phone.

　　or each recording, decide what is the main topic of their call.

　　rite one letter (A-H) next to the number of the recording.

　　o not use any letter more than once.

　　ou will hear the five recordings twice.

　　13 ____ 14 ____ 15 ____ 16 ____ 17 ____

　　A a departmental meeting

　　B a job interview

　　C negotiations with buyers

　　D a visit to a factory

　　E a shareholders meeting

　　F a training session

　　G a conference

　　H a visit to trade exhibition

　　Section Two

　　(Question 18-22)

　　?You will hear another five short recordings. Each speaker recently attended an interview.

　　?For each recording, decide what the speaker is saying about the interview they attended.

　　?Write one letter (A-H) next to the number of the recording.

　　Do not use any letter more than once.

　　You will hear the five recordings twice.

　　18 __ 19___ 20___ 21___ 22___

　　A I didn t express myself well.

　　B I misunderstood the advertisement.

　　C It was shorter than I expected.

　　D I wasn t appropriately dressed.

　　E It was poorly organized.

　　F There were too many applicants.

　　G I did too much preparation.

　　H One of the questions surprised me.

　　PART THREE

　　Questions 23-30

　　You will hear a radio interview with Peter Williams about training within small businesses.

　　For each question 23-30, make one letter (A, B or C) for the correct answer.

　　You will hear the recording twice.

　　23 What was Peter Williams doing immediately before he started his research?

　　A He was managing the training department of a large company.

　　B He was running a training programme at a university.

　　C He was running his own small business.

　　24 In his research, what did Peter Williams find about training in small firms?

　　A They spend too little on training.

　　B They are unaware of their training expenses.

　　C They receive state subsidies for training.

　　25 Small firms do not have specific training budgets because

　　A they do not want to invest in training.

　　B they do not have time to provide training.

　　C they do not plan their training.

　　26 When calculating the cost of in-house training, many small firms do not include

　　A course fees .

　　B managers time.

　　C accountants costs.

　　27 What do the majority of small firms spend on training?

　　A less than 1% of their payroll.

　　B 1-5% of their annual payroll.

　　C more than 10% of their payroll.

　　28 Peter Williams thinks that the best training involves

　　A observing an expert do the job

　　B going on special training courses.

　　C doing the job under supervision.

　　29 Above all else, small businesses want training that

　　A will answer their short-term needs.

　　B does not require immediate investment.

　　C will help their planning procedures.

　　30 The first university courses for small companies will deal with

　　A business growth.

　　B computing needs.

　　C structural change.

　　You now have 10 minutes to transfer your answers to your Answer Sheet.